Measuring Social Impact
Oftentimes, people at large perceive EQ education as nebulous and intangible. Havan begs to differ. This is because we have hard data to back us up. In this blog post, we would like to share with you in the least academic (and bored) language, how we measure the efficacy of the EQ Learning Program that Havan has pledged to contribute 10%-15% of what our customers are paying to implement in the children's shelter homes.
This is the “social impact” that all of you are contributing to make it happen. Here’s what we have been seeing, and you can see it too.
The EQ Learning Program was designed by one of Havan’s founders, Hany Cheng in 2016. She designs the Program in a progressive structure. Each term will need 4 months to complete before moving on to the next term. The Program is conducted at least 2 terms a year.
Before each term starts and ends, a survey is conducted to collect information and feedback. The pre and post results are then compared and analyzed by experienced tutors.
Survey is conducted on two groups of subjects, i.e. the children and their caregivers at the shelter homes.
Typically, the caregivers are asked to give a score to each defined challenging behavior of children such as hyperactivity, social, emotional and peer problems, etc. They then need to give a score again for the same questions when the term ends. For children, the main point of survey is to find out their understanding level of each EQ element that will be and have been covered in each term such as self-awareness, emotion regulation, empathy, relationship management, confidence, and mindfulness.
Survey is not just done through numbers and scoring, we conduct interviews with specific questions to collect qualitative data such as observation and feedback from the children and their caregivers before and after each term of the EQ program.
Combining all the available data, the term report serves two objectives:
(i) it gives Hany and teachers indications if the term has brought the desired effect; and
(ii) it is the basis whether any adjustment is required for the content used in the coming term.
As a result, the Program although is designed with certain fundamental goals and content, it is constantly being fine-tuned and customized to fit the needs of the group of children attending the Program.
We hope you now have an overview on how the social impact that you’ve made through Havan is valued. It is indeed the most tangible asset we can pass on to our children. What we have yet to figure out, and will continue to do so, is how to measure the breadth and length of such impact to not just children, but to community and society at large, or ultimately humanity.
Your continued support will make sure we can see it through one day.